Quality Inn Durand

We were on a motorcycle. Motorcycles are relatively easy to steal. Staff allowed us and 1 other rider (2 bikes) to park under the well lit portico. This is very much appreciated by riders!

Breakfast was good, but maybe it can change once in a while and not be the same thing every single day.

I called and asked for early check in on our rooms. People checking in on fri got that, ppl checking in on Saturday were told they NEVER do that. Funny as I had an email saying otherwise AND I had talked to the front desk Thursday and was assured, no problem . It was just so frustrating with the guests arriving sat for our son's wedding. 2 rooms was to be ready, not. Also, they wouldn't let me do the check in when we left for pre wedding presentations and when they did finally let our ppl check in, they took their credit cards. That is absolutely unacceptable. I had already been billed for these rooms and now my guests think they have too. I have booked rooms for 15 or so bowlers arriving at different times and never have had this trouble . It was a frustration I did not need preparing for a wedding.

Everything went great the staff was very helpful

Cleanliness